Cothelstone Consulting FAQ

Frequently Asked Questions

Find out more about Cothelstone Consulting

What does a fractional CMO do?

A fractional CMO provides senior marketing leadership on a flexible basis, helping businesses define strategy, strengthen positioning and align marketing with commercial goals — without the cost of a full-time hire.

How is Cothelstone different from a marketing agency?

Cothelstone works alongside your business to provide strategic direction and leadership, rather than delivering isolated campaigns - we become part of your team. The focus is on aligning marketing with commercial outcomes and supporting your existing team.

Who do you typically work with?

Cothelstone works with companies supplying the social housing sector, from established businesses with marketing teams to earlier-stage organisations building marketing for the first time. If you are a business operating outside of social housing, don't give up - contact us to explore how our expertise can still be of value. 

Do I need an existing marketing team to work with you?

No. Cothelstone can work alongside an existing team, or act as the marketing function for businesses that don’t yet have one.

What types of businesses benefit most from a fractional CMO?

Businesses experiencing growth, investing in marketing without clear results, or lacking senior marketing leadership often benefit most from fractional CMO support.

What challenges do you typically help solve?

Common challenges include unclear brand positioning, inconsistent messaging, fragmented marketing activity, and a lack of alignment between marketing and commercial goals.

How quickly can you start making an impact?

Initial improvements are often identified quickly, with a focus on practical actions that create momentum early while building longer-term strategy.

What does the first engagement look like?

The first phase typically focuses on understanding your business, clarifying positioning and messaging, and identifying the highest-impact opportunities for improvement.

Do you create marketing strategies or implement them?

Cothelstone provides both strategic direction and hands-on support where needed, ensuring plans are practical, achievable and delivered effectively.

How do you work with existing marketing teams?

By providing senior guidance, aligning priorities and supporting team development — helping teams work more effectively rather than replacing them.

What if we’ve already invested in marketing that isn’t working?

Existing activity is reviewed and refined where possible. The focus is on improving what’s already in place before recommending significant new investment.

How does your experience in the social housing sector make a difference?

Understanding regulation and how decisions are made in the sector allows marketing to be more targeted, credible and aligned with how buyers actually engage.

What results can we expect?

Clearer positioning, stronger messaging, more effective campaigns and improved alignment between marketing and commercial outcomes, where marketing is a driving force for revenue generation.

How flexible is the engagement model?

Support is tailored to your business needs, with the ability to scale involvement up or down depending on priorities, resources and stage of growth.

How do I know if Cothelstone is the right fit for my business?

A discovery conversation is the best place to start. This allows you to explore your challenges, understand how Cothelstone works, and decide if the approach aligns with your needs.

Won’t this just mean spending more on marketing?

No. The focus is on making better use of what you already have. In many cases, the priority is refining existing activity, improving messaging and focusing effort on what will deliver results — rather than increasing spend unnecessarily.

Is this an expensive investment?

A fractional model is designed to provide senior marketing leadership in a more cost-effective way than hiring a full-time CMO. The level of involvement is flexible, allowing you to access the right level of support without overcommitting.

How long will you work with us for?

Engagements are flexible and shaped around your needs. Some businesses require short-term support to bring clarity and direction, while others benefit from ongoing strategic leadership over a longer period.

Do you only work with companies in the social housing sector?

No. While Cothelstone has deep expertise in the social housing sector, the approach to marketing strategy and leadership applies across industries. The sector experience brings additional insight, particularly for businesses operating in complex or regulated environments.

How will we know if it’s working?

Success is measured by meaningful outcomes, not vanity metrics. This includes clearer positioning, stronger engagement with the right audiences, and marketing that supports commercial growth — such as pipeline development and conversion.

Do you offer short-term workshops or one-day sessions?

Yes. For some businesses, a focused workshop can be a valuable way to clarify positioning, messaging or priorities. These sessions are designed to be practical and outcome-focused, providing clear direction that can be implemented immediately.

How much does it cost?

Costs vary depending on the level of support required and the scope of work. Following an initial conversation, a clear and tailored proposal is provided — ensuring the approach aligns with your priorities, budget and expected outcomes.

Do you work with any partner organisations?

Yes. Cothelstone works independently but also collaborates with selected partners where it adds value to clients. Jess Prevost is an Associate Partner to Elehan Consulting, working alongside Stewart Davison and the PropTech Peer Group. Cothelstone also operates separately, supporting businesses outside of that network.